TERMS & CONDITIONS
Sizes and Washing instructions
Size and measurement are well indicated on the description of each item. Please select carefully which size fits the best. All our clothes are carefully sewn and some are made with delicate materials such as lace and chiffon for instance, so please handwash them gently.
Return of Item
You are allowed to return the items within 14 days from the date of purchase and fill up the form provided on our website the reason of the return. We only accept returns unworn, label/tag still intact and no traces of stains & evidence that it was being worn. You need to bear the return cost. We strongly suggest that you select the size & color of the item carefully prior to ordering to save you the trouble of returning it.
Please message us on Live Chat or email us with any sizing questions. All our items have detailed measurements in the descriptions. We always say if you have a chunky little one, please go up in a size.
Please make sure to measure when measurements are given to ensure proper fit.
Just contact us via email at firstname.lastname@example.org should you need any info pertaining to your purchased.
Delivery & rates
Delivery parcel within Netherlands is within 5 working days. Email us should you have not received your parcel within 7 working days. Email us should you need the item sooner, we will try our best to send it sooner. Let us know should you need it to be wrapped as a present, we will accommodate.
International shipment rates can be found on the Shipping Rates on our website. If your country is not listed, please feel free to ask us on our Live CHAT or email us at email@example.com, thanks.
We are not liable for any tax or cost which you may encounter in your country. Please check your local rules/regulations to see what you may need to pay at customs.
The rates are based on item weight not more than 2kg. We will email you should the item weigh more than 2kg for any additional charges.
Free delivery above €45,00 for order below 2kg in Netherlands.
Netherlands : You will bear the sending cost of €4,95 for any order below 2 kg if your order is below €45,00.
Belgium : To pay shipping cost of €5,95 for order below 2kg.
*International Shipping rates based on order less than 2kg as below. *We will email you should there be any additional charges on the shipping cost.
Austria €5,95 (free delivery above €75,00).
Belgium €5.95 (free delivery above €45.00).
Denmark €7,95 (free delivery above €100,00).
Finland €7,95 (free delivery above €100,00).
France €7.95 (free delivery above €80.00).
Germany €5.95 (free delivery above €60.00).
Italy €9,95 (free delivery above €100,00).
Luxemburg €5.95 (free delivery above €60.00).
Poland €11,95 (free delivery above €75,00).
Portugal €7,95 (free delivery above €100,00).
Spain €7,95 (free delivery above €100,00).
Sweden €5,95 (free delivery above €75,00).
Switzerland €5,95 (free delivery above €100,00).
UK €12.95 (free delivery above €80.00).
Other countries which are not listed, please email us on the shipping rates or go to CHAT Live on our website.
Extra fees for track & sign package
Should you want this service, please email us in order for us to check how much extra you need to pay. The cost will be paid separately directly into our Business Account prior to shipment.